Contact Us

Got a question about one of our reviews, spotted something out of date, or want to flag a new casino we should look at? This is where to send it. We read everything that comes in, even if we can't reply to every message individually.

How to reach us

The quickest way to contact Non Gamstop Casinos is by email at [email protected]. Whether you're asking about a specific brand, our rating process, or something you've read on the site, drop us a line and we'll get back to you as soon as we can. We generally aim to respond within a couple of working days, though busy periods can push that out slightly.

What we can (and can't) help with

We're an independent comparison site, not a casino operator, so there are limits to what we can sort out directly. Here's a quick guide to what to expect:

• Review corrections or updates — if you think a bonus term, wagering requirement or licensing detail on a listed brand has changed, tell us and we'll check it.
• Suggestions for brands to cover — if there's a casino not on Gamstop that you think belongs on our radar, let us know and we'll take a look.
• Account, deposit or withdrawal issues — these need to go to the casino itself, since we don't hold player funds or manage accounts. Their support team will be far better placed to resolve it.
• General feedback — good or bad experiences with any brand we've covered help us keep our comparisons honest, so this is genuinely useful to us.

Before you get in touch, a few things worth checking

A lot of questions we receive are already answered elsewhere on the site, so it might save you a wait:

• For details on how we compare and score operators, see how we approach the best non Gamstop casinos in the UK, including the criteria behind our rankings.
• If you're concerned about your own gambling, or thinking about self-exclusion, our Responsible Gambling page covers the tools and support options available.
• For questions about how this site operates, who's behind it and how we research operators, visit About Us.
• Anything relating to how the site itself should be used, including liability and content use, is set out in our Terms and Conditions.

A note on gambling support

This site is for adults aged 18 and over. If you've contacted us because gambling has become difficult to manage, we'd encourage you to also look at independent support services in Great Britain — organisations such as GamCare or the National Gambling Helpline offer free, confidential advice separate from any casino or comparison site. Getting in touch with us is not a substitute for that kind of support, but we're happy to point you towards resources if you ask.

Working with us

If you represent a casino brand and want to discuss coverage on embroiderersguild.org.uk, or you're a journalist or researcher looking for background on how we assess operators, the same email address works — just let us know the reason for your enquiry in the subject line so it reaches the right person faster.