Common reasons for failed logins

• The username and password the Guild has given you are case sensitive. Please make sure you type them exactly as written. If you are sure you entered them correctly, check the CAPS LOCK key isn't selected.
• If you copy and paste your login details, please check you haven't inadvertently copied a space at the beginning or end of a word. Selecting a word by doubleclicking rather than dragging will avoid this.
• You cannot use your own name or email address as a username to enter the forum. Only the Guild username and password you were given will work.
• Check your browser security settings to make sure you haven't got 'Anonymous login' selected. If you have, change it to 'Prompt for user name and password'.

If you have worked through this list and you are still unable to enter the forum, please contact Fiona, [email protected]. You will need to give as much detail as possible about the problem you are encountering, including the date and time, the browser you are using, what you did and what happened (include the exact wording of any error messages), and any other information you think might help in working out what the problem is.